Masterlink Interactive Blog

Facts and strategies are cheap in the search engine optimization (SEO) world, as one day’s success-certified SEO formula is the next day’s waste of code.

Last week, we talked briefly about how Google’s increasing emphasis on local search could dramatically change SEO. Specifically, we showed how the page placement of local search results (the Google map, local listings and user-ratings) could sometimes push otherwise perfectly optimized websites further down in the search rankings. Worse page placement could equal less incentive to spend a bunch of time and energy getting such a page to the top.

Amazing how rapidly things can change.

SEO watchers around the web noticed this week that Google has already started experimenting with different page placements of local search results. According to Mike Blumenthal’s Understanding Google Maps & Local Search, some of the tinkerings include:

1) The Places listings are BIGGER and look like the organic results except they have a map pin.

2) As you scroll down the MAP scrolls with you. So even when you are at bottom of page in the organic listings the map moves down and shows on right.

3) ONLY 7 (purely) organic listings show and in this instance most are directories or assn. Only 2 are Dentists.

4) To get on the top TWO screens you need to be in local. Most of the organic are 2 screens BELOW the fold.

5) Reviews are more prominent

6) Link to Place Page is marked as such, instead of just “More Info” which means better branding and name recognition for Google Places

7) It’s pulling meta description from the site – just like organic.

PLUS it adds some snippets from reviews on the Place page. So best of both worlds and BIGGER!

Click to Enlarge

In this format, the best-optimized websites are back on top… at least, of course, until Google decides to experiment with placing the local search results in a different spot. Or perhaps mix in a variety of placements, based on the importance of local search to that particular query. Or at least until a new, innovative way of organizing and accessing information emerges.

Two points:

1. As always, fundamentals matter the most when it comes to SEO, and an effective, well-designed site that gets shared around by clients and customers will grab the attention of the search engines one way or another.

2. Even if Google and the other search engines tinker with the placement of local search results, don’t expect them to ever minimize the importance of local search. It’s here to stay, even if the algorithm and factors the search engines love most might change.

It’s something we’re watching very closely, because local search can have huge implications for your company’s Internet marketing strategy. Stay tuned…

Search engine optimization around location increasingly matters. Here’s what you need to know:

What is it?

It’s optimization for searches that take into account location—of both the searcher and the local business—as well as other, more traditional searching factors. According to Google, 73 percent of all online activity relates to local content. Each of the major search engines now routinely mix local elements in with regular search results.

What’s led to its development?

The rise of smartphones and mobile web usage. The growing integration of web-usage into all areas of life and business. The demands of a more web-savvy public.

But also just the basic mission of the search engines: as we talk about often at Masterlink, their primary goal to get you the best, most accurate, most valued-by-the-wider-web-community information possible at any specific place or time. And if such best possible information can be tailored to your current location, then they’re going to try to get you that as well.

How does it work?

So let’s say while out on the town you get an urgent craving to slurp down some spicy green curry—Google is waiting, wok in hand. Search for “Thai food in Dallas,” and you get a result that looks something like this:

Boom: Directions. Prices. Reviews. Phone numbers. Links to websites and access to menus. Everything a customer could want short of a ticket to Bangkok.

But even if your office location doesn’t really matter — say, you’re a Dallas web design and Internet marketing company working for small businesses all across the city as well as nationally — location SEO still matters. Why? Trust. Familiarity. Community pride. The fundamentals of good business are still, well, fundamental. And customers and clients will still value the ability to meet you in a concrete location and build that business relationship.

How does it change SEO?

Look back at that Thai food listings. Let’s say you owned a local tom yum shop, and had worked really hard over the past year to get your site listed at the top of the search rankings. Suddenly, with the local business results occupying the top of the page, your well-respected, well-linked, well-optimized site might find itself in the middle of bottom of the page.

Furthermore, users are increasingly likely to look for more narrow results when it comes to location searches. So instead of “Thai Food in Dallas,” check out “Thai food in Plano.” The results change. A site perfectly optimized for a larger, more competitive area might get missed by more specific searches.

What can I do?

We’ll talk more extensively about this in the coming weeks. But here are some basics:

1. Register

The obvious first step is to register your business (even if you don’t yet have a website) with mainstream search engines like Google, Yahoo, and Bing. Also make sure your business is listed on directories like Yelp and Citysearch, plus more traditional paid listings like Superpages.com and Yellowpages.com.

2. Spread the (Your Own) Good News
After registering, ask your best clients to write reviews. Ratings and reviews are one of the first factors clicked on by searchers.

3. Experiment. Have Fun With It. Just Don’t Forget About SEO Basics.
Since location searching is still relatively new, there’s plenty of space for exploration about what boosts rankings. But the game hasn’t completely started over, and all the standard elements that search engines love still matter the most. The location-specific elements are just a new twist on an ever evolving marketing arena.

If it seems like your business is only as good as its dot on an online smartphone map, well… you might not be that far from the truth.

Masterlink Interactive on Mapquest Mobile

Location-based searching matters—more than ever—in the Internet marketing world. In fact, Google reported that nearly a third of its searches now pertain to the searcher’s location. In other words: “Tire shops near Beltline” or {ahem} “Internet marketing gurus in Dallas off 75 Central.”

As we discussed last week, it has everything to do with the rise of smartphones and mobile web design, and the ballooning expectation for and reliance upon the ability to access important information on the fly.

Perhaps no company understands the importance of capitalizing on this trend than online map and direction giving/business searching/real-life maze solving site MapQuest. Despite helping pioneer the online map and driving direction world, MapQuest has been bleeding market share to competitors like Google Maps for years.

But the company saw smartphones as its way back into the game, and jumped at the chance to carve out a niche with its MapQuest Navigator iPhone app. In addition to the comprehensive maps it offers, the site has loaded up with nifty bells and whistles that capitalize on why smartphone users are relying on such maps in the first place.

It added its own “streetview” function, allowing users to become more familiar with an area before arriving there. There’s voice-guided “turn-by-turn” navigation and route-optimization. There’s a search for local businesses (parking garages, coffee shops, gas stations, etc.) along each route. It even boasts a mapped-out gas prices tracker.

More importantly (at least from a Internet marketing perspective), it features a host of information sharing and searching capabilities, like Facebook connectivity that allows users to share location-based recommendations more easily (and access others’ recommendations).

Apparently, with its finger on the pulse of the mobile searching community, this new approach is working:

“We’re one of the most downloaded applications on the iPhone, despite the fact that other options are built in,” said MapQuest CEO David Cole to WebProNews. The site reached nearly 50 million unique visitors in July 2009.

So how can you make location-based searching work for your Dallas-area business?

Contribute information to online map sites. MapQuest is encouraging local businesses to submit information like menus, coupons, and contact information.

A mobile-friendly website matters, as does an awareness of your clientele. If they’re local, design your SEO local. If you’re pita stop in Plano, don’t spend all your effort trying to conquer the Google search rankings for “great Middle Eastern food,” or even “Dallas Middle Eastern restaurants.” Try “Middle Eastern food in Plano” instead. You’ll be competing against a more narrow search term field, and smartphone users with a hankering for falafel will thank you — and use those MapQuest features to help others thank you as well.

Let your customers do the work for you. If your product is worth sharing, it will find its way onto Twitter, Facebook, MapQuest and more. You just need to lay the groundwork with a site that responds to their searches (and a product that makes them think you’re worth sharing).

Last week I found 2 copies of the Yellow Pages, yes 2 delivered on different days, on my doorstep. You remember Yellow Pages, right? Those huge, thick old style books printed on real paper from trees that you used to have to flip through endlessly trying to find a location or phone number. Antiques, I know. I threw them away, or rather recycled them of course, not knowing I may actually need one one day. I can’t remember the last time I did need one. With a world of information at my fingertips anytime I need or want it why would I need this relic? After all, all I need to do is type a few words into Google and they’ll do the searching for me and present me with the best, most relevant information. Right? Well, not if your business isn’t optimized on the web.

So last night I was looking for dinner. My boyfriend unfortunately got to pick dinner for the night, which of course was fried chicken, my least favorite. Well, I thought we must find a chicken joint that serves macaroni and cheese. If I’m forced to eat fried chicken there better be some cheese involved because, being from Wisconsin I know that it’s not really food if it doesn’t have cheese on it. But I digress. My boyfriend and I both knew there was a fast food chicken joint up the road from us but we couldn’t agree on which one it was.

So, my search began. My boyfriend thought it was a Popeye’s Chicken. So, I Googled Popeye’s Chicken. The URL for the first result looked promising enough, www.popeyeschicken.com, but in the search results the title only said “WELCOME TO POPEYES!” Woah! First of all quit screaming at me (using all caps can give that impression on your users) and second of all where’s the “fried chicken”? I guess they don’t want people to find them when searching for fried chicken. I clicked through to the site and found the entire site is in flash so the search engines have know idea what this site is about. I navigate my way through the flash and find the menu. No mac & cheese. Bummer.

Okay, on to Church’s Chicken. Googling Churchs Chicken, the search results show www.churchs.com, good. The title is simply “Church’s Chicken”, at least we know they have chicken. Now, this site is all flash too. Except more annoying as it has all these fancy effects and sounds. I navigate to the menu and wait for the animations to load and find - no mac & cheese!

Okay, obviously I’m not going to get my cheese with dinner. So, while still on the Church’s Chicken site I decide to check the locator to determine if it’s a Church’s up the street. I type in Dallas, TX and the website tells me there are no restaurants in Dallas, TX. Come on now, it’s Texas! Of course there are Church’s Chicken…and many at that.

Frustrated now, I search for Churchs Chicken Dallas. Google results display a map at the top of the page and 10 links for various Church’s locations all linking to churchs.com where the locator did not work. I click though to the map and see there’s no restaurant indicated in my area. Okay, maybe that was a Popeye’s after all. I Google Popeyes Chicken Dallas and I get the map results where they are all linking to www.popeyes.com instead of popeyeschicken.com. I opt for avoiding yet another dead end site and click through to the Google map. But there’s no Popeye’s Chicken near me anywhere!

About ready to give up on this whole internet thing (yes, I know that would leave me jobless), I give popeyes.com a chance. What do you know, another flash site. Yippee! This site is different from the first so I check the previous site and finally notice that popeyeschicken.com is only for the Washington DC area, yet it ranks for Popeyes Chicken above the main Popeye’s Chicken site which I didn’t even notice in my search. Oy! Moving on, I find a link to a locator on popeyes.com in the flash menu. This prompts my browser’s pop up blocker to bleep at me. Oh boy, here we go. I go back and this time opt to click on the text link in the footer (yay! at least they have this!). Finally, popeyes.com gets something right and I am taken to a locator that when Dallas, TX is entered it returns results. And there it was, a fried chicken joint up the street. I decided to check the menu on this Popeye’s site and low and behold - mac & cheese. Glorious!!!

So, yeah about 30 minutes or more later I got what I was looking for, or so I thought. I think I might have found it faster in the old Yellow Pages. I’m obviously a very experienced internet user and searcher and I had all these problems. I’m sure I would’ve given up had I not been a curious SEO but a “normal” person.

What I learned from this is that no matter how big your business is, no matter whether you are local or international you absolutely need to use internet marketing services to position yourself to be in front of your customers faces when they are actively looking for you. If you have a business with multiple locations, make sure your business and all physical addresses are verified with Google Maps. If I was an average internet user looking for fried chicken and mac & cheese in Dallas I would’ve just gone to the nearest KFC and skipped all the hassle I went through.

Finally, it’s also important to make sure your website accurately reflects your products and services. If you discontinue or no longer carry an item, take it off the website. Nobody likes to get excited about finding you have mac & cheese on your online menu only to go to your store and find no such thing.

Yes, I was eventually successful at locating a chicken joint with mac & cheese near me, but did I accomplish what I set out to do? Sadly, no. I was like a mouse racing for the cheese at the end of an obstacle course only to have it removed just as I arrived. My local Popeyes had no mac & cheese on the menu when we got there. So after all my searching I had clearly wasted my time and am not going to be interested in fried chicken again any time soon.